Effective Patient Engagement Practices Each Practitioner Should Follow – Sports Medicine Weekly | Dr. Brian J. Cole
Accessibility Tools
Tell a Friend

 
x
Practice Policy Update regarding COVID-19

Published on: 29-Oct-2020

Many organizations have developed effective patient engagement practices that help make your office or hospital run more efficiently and effectively. Some of these organizations focus on the specific needs of a hospital or office, and there are others that help hospitals in the whole community to make better use of their resources.

There are a number of ways that the hospitals can utilize patient engagement programs to improve their effectiveness. One of the most common ways that hospitals can improve their patient satisfaction is by allowing their patients to share their stories about their experience with you.

Develop a Relationship with the Patients

These practices can also be used to ensure that doctors have a more effective relationship with their patients. One common example is to make sure that doctors maintain ongoing relationships with their patients by developing relationships that help to facilitate communication between the doctor and their patients. These relationships can also involve promoting patient engagement and awareness and improving the professional and personal interactions between doctors and their patients. For example, a doctor may develop an informal relationship with his patient by communicating his own experience of medical care and may also encourage patients to share their experiences of care and treatment with him and others in the medical office.

Effective patient engagement practices are essential to all health care organizations. As health care becomes more complex and there is a greater need for collaboration among patients, doctors, nurses, caregivers and other health professionals, effective communication skills must also be in place. It is not enough that your medical staff have great communication skills – they must also understand and respond to their patients’ needs and wants, thus developing a deeper relationship than just at surface level.

Clear Communication

Effective patient engagement practices include providing clear, concise information, building trust, helping patients understand their health issues and improving communication. For example, a nurse may offer information on how to use their personal devices, such as ECG monitoring devices, and how to monitor and track blood pressure and vital signs. When a patient has questions or concerns, the nurse can take the time to explain these matters to the patient. The patient also benefits from a clear, concise communication and the ability to connect with the caregiver.

When it comes to implementing effective patient engagement practices, there are some simple steps that should be taken. The first is making sure that your organization’s message is clear, concise, and easy to comprehend. Secondly, encourage patients to voice their concerns, and questions. Lastly, make sure that your staff are trained to listen to their patients. This will reduce the stress that is associated with trying to figure out what is going on with a patient’s care and make it easier for you to ensure that the communication is clear and concise.

Patient Education

A common example of an effective patient engagement practice includes the introduction of new patient education programs that help to ensure that doctors provide the best possible care to their patients. This can involve creating a new educational program that is developed by an organization that is both patient and doctor-friendly and that has the potential to influence the overall effectiveness of a doctor’s practice. Other examples of such programs may involve encouraging doctors to develop personalized care plans, such as in which doctors are required to first assess their patients’ medical needs and then provide tailor-made care plans that meet these specific needs.

Patient-Centered Care

Patient-centered care, or more commonly known as PEC, is a system of caring for patients that improves care quality, reduces health care costs, and is consistent with the patient’s wishes. The purpose of patient-centered care is to provide a full range of services that are consistent with a patient’s needs. The system of care should take into consideration each patient’s preferences, culture and interests. A patient is the patient’s best advocate – a care provider should be responsive to the preferences and values of the patient in order to maintain patient satisfaction and reduce health care costs.

A health care provider who practices PEC provides a balance between providing treatment and promoting care. This is achieved by educating the patient about their disease and the treatment options available. They may also refer the patient to qualified specialists for treatment that may be more appropriate to their needs and budget. These professionals may include physicians, surgeons, psychiatrists, psychologists, nurses, physical therapists, and pharmacists. They should have specialized knowledge to address each patient’s specific need and goals, and work to ensure a strong relationship with the patient and their family.

The patient-centered medical practice has also introduced many ways in which to reduce the number of errors made during any procedure. This will ensure that the patients who take part in any particular procedure are given the best possible care. The improvement process has to be continuous in order to make sure that the patients are given the best possible treatment. Effective patient engagement practices should not only improve communication but also the overall level of care given.

Patient Satisfaction

Patient satisfaction is one of the main factors which influence the quality of patient care. In order to enhance the level of satisfaction among the patients, the doctors should always show concern for their patients and this should be reflected on the patients’ daily reports. Patients can also communicate their opinions about their health by using social networks and forums that are designed to enable patients to express their opinion. It will help them in getting the necessary feedback so that they can improve their health care.

Patient-centered engagement, on the other hand, refers to the actions taken by doctors and other health care providers to engage with patients on an ongoing basis to help them understand their condition and to learn new ways to manage it. There are many things that go into effective engagement, but three main aspects are crucial to a patient-centered care system. First, the health care provider must offer information about his or her services, which will give patients an overview of what they can expect from their health care. Second, the provider needs to offer a sense of hope in hopes that the patient will take action to improve his or her own life. Finally, the provider needs to communicate their appreciation for the patient’s willingness to work toward improvement.

Many people view patient-centered engagement as simply being more polite. However, this is actually one of the key pillars of patient-centered care. Patients are not always aware of how their health affects other people, especially their families and friends. In order to encourage patients to stay active and involved, health care providers need to engage them in an open dialogue about their health. By doing so, the provider helps patients feel more connected to the process and helps them feel as if their concerns are being heard and considered.

Furthermore, the doctor can help the patient to develop skills to monitor his or her health and keep track of the progress in health, such as blood pressure, or address whether the patient needs something like an orthopedic device to help with motion. These skills can help a patient to be more effective at managing his or her own health, which can save money and reduce the amount of time and money spent on doctor visits, not to mention this can elevate the level of satisfaction a patient experiences after a visit to the doctor. Patients desire to be heard, and if they feel their doctor is doing their best to hear them out, then the satisfaction will only continue to grow, thus developing a deeper relationship between the two.

Conclusion

Patient care is not a one size fits all solution, it is unique to each individual and will require a different approach for each person. With effective patient engagement there would be a better chance of care for all being taken in a manner that is more productive and overall a better solution.


Contributor Julio Leach: Julio Leach is a professional writer who uses his blog to publish content about medicine, health, and sports. Aside from making sure that his blog is filled with informative content, Julio also submits guest posts to other websites to gain more readers.  

Follow Us

The post Effective Patient Engagement Practices Each Practitioner Should Follow appeared first on Sports Medicine Weekly.